Hearton Hotel Nishi Umeda offers air-conditioned rooms with flat-screen TVs, refrigerators, and electric kettles. Each room includes a pillow menu, free WiFi, and a private bathroom with deep soaking bathtubs and toilets featuring electronic bidets. Nightwear and slippers are provided.
Two Onsite Restaurants
The hotel has two restaurants. Garden Cafe serves buffet breakfast and lunch, with à la carte dining available in the evening. A bar and a common area microwave are also available for guest use.
Practical Hotel Amenities
Amenities include a 24-hour front desk, a coin-operated laundry in the basement, a vending machine, and a business center. The property also has 226 square feet of event space. Massage services are available for a fee.
Central Umeda Location
The hotel is in central Osaka's Umeda area, steps from the Osaka Shiki Theater and a 5-minute walk from Nishiumeda Station. It is close to the Osaka Science Museum (1.5 km), Osaka Castle (3.5 km), and provides good access to the Namba and Shinsaibashi districts.
Essential Guest Services
Services include a 24-hour front desk that can arrange dry cleaning, express check-out, and safety deposit boxes at the reception. Ironing facilities and trouser presses are available in rooms.
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From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Fukuzawa Yukichi Birthplace Monument & Nakatsu-han Old Site
1.5
km
Landmark
Yodobashi Umeda
860 m
Shopping Area
E-ma
860 m
Park
Utsubo Park
1.5
km
Convention Centre
Osaka International Convention Center
1.5
km
Landmark
Dojima Avanza Entrance Porch
860 m
Landmark
Nakanoshima
1.5
km
Landmark
Namban Culture Center
1.9
km
Nearby
Shopping Area
Grand Front Osaka
250 m
Shopping Area
Herbis Plaza Ent
250 m
2-1-25 Dojimahama
Central Electric Club Building
250 m
Restaurants
Anbai Herbis Plaza
310 m
2-5-25 Umeda
Danish Bar Nishiumeda
320 m
2-2-25 Umeda
Kineya Umeda Herbis Plaza
340 m
2-5-25 Umeda
Rikuro Ojisannomise Daimaru Umeda
540 m
3-1-1 Umeda
Yummy Deli & Wild Deli
470 m
2-3-13 Sonezakishinchi
Matsuya, Sakurabashi
500 m
2-2-13 Sonezakishinchi
Man
490 m
1-5-29 Sonezakishinchi
551 Horai Umeda Daimaru Eat In Counter
590 m
3-1-1 Umeda Umeda Daimaru B1
Japanese Cafe Onkashishi Kikuya
510 m
1-8-16 Umeda
McDonald's JR Osaka Sakurabashiguchi
590 m
3-1-1 Umeda
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 5 reviews
8.1
8.1/10 based on 3162 reviews
Charles
United Kingdom,
December
2023
6.4/10
The hotel offers a cozy stay with necessary equipment in a rather small room that can get warm and stuffy. The service was okay, with staff able to provide local info and assistance, though not overly welcoming. The location is ideal, close to Osaka station. The dining options were limited but worth the price, and facilities were satisfactory.
Rooms
7.0
The rooms are not too small and equipped with all necessities.
Service
5.0
The staff did the bare minimum and lacked warmth in welcoming guests.
Location
8.0
The hotel is in a great location, just a short walk to Osaka station and surrounded by convenient amenities.
Dining
6.0
The dining experience is average with limited options but decent quality.
Facilities
6.0
The facilities provided meet basic needs without offering anything exceptional.
Harry
United States,
October
2023
7.6/10
Upon arriving at the hotel, I immediately noticed the strong smell of smoke in the room, which was a bit disappointing. However, the affordable price made it more manageable. The room was small and lacked a coffee maker, but it did have a refrigerator, kettle, tea bags, and cups. The poor view was a downside, but the amenities provided added some value to the stay.
Rooms
6.0
As I walked into the room, the smell of smoke was quite noticeable, which was a downside for me. Despite that, the room was affordable and had basic amenities like a refrigerator, kettle, tea bags, and cups. The view from the room was not great, but the room size was adequate.
Service
7.0
The service was a bit of a mix. While they were able to assist me in checking the opening hours of the Gamba Osaka museum, they were not very helpful when I asked for directions to a specific location. On the bright side, the staff was pleasant and could converse in English.
Location
9.0
The location of the hotel was brilliant, especially for getting around the city and catching a train to Kyoto. Being close to Osaka station and various famous spots and restaurants nearby was very convenient.
Dining
8.0
The dining experience at the hotel was great, offering a good variety of choices. However, the early closure at 9:30 am and limited options were a bit disappointing.
Facilities
8.0
The hotel facilities were decent, providing essential services like dry cleaning, housekeeping, and laundry.
Convenient Location
Limited View
Leonard
United States,
September
2023
7.6/10
The hotel is conveniently located next to the rail, providing all basic requirements. The rooms were comfortable, although there was some noise from passing trains, even with the windows closed. The service was decent, although there were communication issues in English. The location is perfect for traveling around the city and catching a train to Kyoto. The dining experience was value for money but had limited options. The hotel offers facilities that meet basic needs.
Rooms
8.0
The rooms were affordable and provided all basic requirements. They were comfortable, except for the noise from passing trains.
Service
7.0
The service was good and well trained, although there were communication challenges in English.
Location
9.0
The location was great, close to Osaka station and other famous spots. Very near the station and easy to access from Kansai Airport.
Dining
7.0
Facilities
7.0
The hotel provides basic facilities to meet guests' needs.
Great location
Noise from passing trains
James
United Kingdom,
July
2023
8.0/10
The hotel's rooms were initially small but improved over time, becoming more spacious with a decent bathroom. They ended up being big enough for a comfortable stay. The service received varied from unfriendly encounters when seeking directions during a typhoon to helpful interactions despite language barriers. The location proved strategic for sightseeing near transportation hubs, while the dining option offered delicious Japanese foods at a good value. The hotel's facilities were sufficient for a pleasant stay.
Rooms
8.0
The rooms evolved from small to spacious, ultimately providing enough space for comfort.
Service
7.0
The staff ranged from unfriendly to helpful despite language challenges.
Location
9.0
The hotel's strategic location near transportation hubs made it ideal for sightseeing.
Dining
8.0
The dining experience offered delicious Japanese foods at a good value.
Facilities
8.0
The hotel's facilities were sufficient for a pleasant stay.
Stefan
United Kingdom,
May
2023
7.8/10
The hotel's location near Osaka JR station and airport bus terminal is convenient for travel, but there are noise issues due to proximity to train tracks. The rooms, though a bit small and dated, were comfortable overall. The staff were generally polite and helpful, with a few exceptions, especially with directions. The dining experience was good, although noise from passing trains could be bothersome. The hotel offers nice free amenities at the reception. Prices are reasonable considering the value for money.
Rooms
7.0
The rooms, while a little small and with a slight smell of smoke, were comfortable and provided a cozy stay.
Service
8.0
Most of the staff were polite, nice, and helpful, but some were not as accommodating when asked for directions.
Location
9.0
The hotel's location near Osaka JR station and other attractions is very convenient for transportation, but the noise from passing trains can be disruptive.
Dining
7.0
Although the breakfast was good, the noise from passing trains near the dining area could be a drawback.
Facilities
8.0
The hotel offers nice free amenities at the reception, enhancing the overall stay experience for guests.